Your most engaged donors, and finer control over your team

July's changes are mostly about visibility and control: seeing which donors are genuinely engaged, and deciding precisely who on your team can touch what.

🌟 Major updates

🤝 Know which donors are actually engaged

DonorCARE now scores every donor automatically, based on how often and how recently they've given, with a trend indicator (getting more or less engaged) and the reasons behind the score. Instead of guessing who your most loyal supporters are — or noticing a lapsed donor by accident months later — you can now see it directly on their profile. Useful the next time you're planning a thank-you call or deciding who to reach out to first.

🛡️ Grant each role exactly the access it needs

Every major admin area — donations, receipts, tablets, financial reports, your website, email campaigns, and more — now has its own enforceable permission, set from a single permission matrix screen. Where admin access used to be coarser, you can now, for example, give a bookkeeper the financial reports and receipts without also handing them the donor list or website.

🌐 A better front door in the public NPO Directory

The public NPO Directory got a visual overhaul with image-forward listing cards and "most viewed" / "most raised" sorting. The real change for you: a review queue, so an edit someone suggests to your organization's listing needs your approval before it goes live, instead of changing without your say-so.

🧩 Smaller improvements

• 🔗 Campaigns can now link a FormCARE form, so donors fill in extra details — like event registration questions — as part of giving.
• 🛡️ New organizations can explore DonorCARE with sample campaigns and donations pre-loaded, and clear that sample data with one click when going live.
• 🛡️ Organizations that also use other CARE-family products, like JomCARE, can now sign in once and switch between them without logging in again.

Thank you for the campaigns you're running on DonorCARE. If anything above doesn't work quite the way you expected, tell us here — we read every comment.